Hotel Milano San Juan, San Juan - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

307 Fortaleza St, San Juan, Puerto Rico, 00901

Hotel Milano, a 3-star property in Old San Juan's historic Fortaleza Street, sits wedged between colorful colonial-era buildings in a 5-century-old walled city. The budget-conscious property features a rooftop terrace restaurant, complimentary Wi-Fi, and personalized service.

Practical Room Amenities

Rooms at Hotel Milano are furnished with queen or double beds covered in patterned duvets. Each air-conditioned unit includes a mini-fridge, while bathrooms offer wall-mounted hairdryers and basic toiletries.

Rooftop Dining Experience

Punto de Vista restaurant, located on the rooftop, serves Puerto Rican cuisine including mofongo. Breakfast is served on the penthouse terrace overlooking Old City rooftops.

Tours and Activities

The property provides tour assistance and ticket services. Guests can visit 16th-century forts and shop at designer outlet centers on Calle Cristo and Calle Fortaleza.

Central Harbor Location

The hotel stands a 5-10 minute walk from top restaurants and bars. The cruise harbor and Port of San Juan are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Superior Room

Max:

4 persons

30 m²

Bed options:

2 Double beds

City view

Shower

Bathtub

room details

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Junior Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

San Juan 1.9 mi

Airports

Fernando Luis Ribas Dominicci (SIG) 3.3 mi

Luis Munoz Marin International (SJU) 8.5 mi

Train

Sagrado Corazon Station 4.0 mi

Metro stations

Sagrado Corazon Metro Station 4.0 mi

Hato Rey 4.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Elevator

Dining

Restaurant
Bar/ Lounge area

Children

Cribs

Room features

Free Wi-Fi in rooms
Air conditioning
Ironing facilities

Bathroom

Sink

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

307 Fortaleza St, San Juan, Puerto Rico, 00901

Map view

307 Fortaleza St, San Juan, Puerto Rico, 00901

City landmarks

Norzagaray St Old San Juan

San Juan National Historic Site

3500 ft

Castle

Castillo San Felipe del Morro

2500 ft

Castle

Castillo de San Cristobal

2300 ft

Museums

Museum of the Americas

3400 ft

1 Calle San Sebastian Old San Juan

Casa Blanca Museum

2900 ft

Calle San Sebastian S/N

Plaza de San Jose

2200 ft

Square

La Rogativa Statue

2400 ft

Paseo de la Princesa and Caleta de San Juan

San Juan Gate

2100 ft

Square

Statue of Ponce de Leon

2300 ft

Calle San Sebastián

Casa Blanca

2700 ft

63 Calle Fortaleza

La Fortaleza

2500 ft

Museums

Museum of Art and History

2200 ft

Church

San Jose Church

2500 ft

Square

Plaza del Quinto Centenario

2900 ft

Castle

San Cristobal Castle

3200 ft

Cemetery

Santa Maria Magdalena de Pazzis Cemetery

3400 ft

Nearby

San JuanPuerto Rico

Old San Juan

1000 ft

Church

San Juan Bautista Cathedral

1900 ft

Square

Paseo de la Princesa

1400 ft

Square

Plaza Colon

700 ft

Parks

Parque Las Palomas

700 ft

Museums

Maritime Museum

800 ft

Square

Plaza de Armas

1200 ft

Calle San Sebastian Old San Juan

Calle San Sebastian

2000 ft

Fortaleza St

Fortaleza Street

500 ft

203 Calle Cruz Old

The Poet's Passage

800 ft

210 Calle de San Francisco

Fundacion Casa Cortes

600 ft

255-257 Calle Del Santo Cristo

La Casa del Libro

1400 ft

Church

Iglesia de San Jose

1600 ft

Square

Plaza de la Catedral

1600 ft

Restaurants

Cafeteria Mallorca

500 ft

300 Plaza San Francisco

Cafe Cuatro Sombras

500 ft

259 Calle Recinto Sur

Ajo del pais

600 ft

253 Calle de San Francisco

Medium Rare

400 ft

356 Calle Fortaleza San Juan

Carthage Express

800 ft

201B Calle de San Justo

FRO.ZEN.YO & Zombie Coffee

700 ft

357 Tetuan Street

La Guerita

700 ft

204 San Justo

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.8

Location

8.6

Service

7.2

Dining

7.4

3.5/5 based on 1006 reviews

#36 of 53 hotels in San Juan based on Tripadvisor

Paul

United States of America, January 2025

7.0/10

I had a decent stay at Hotel Milano, primarily due to its excellent location in Old San Juan, making it easy to explore. The staff were friendly and helpful, which really enhanced my experience. However, the rooms were quite basic and some lacked windows. a bit claustrophobic at times. Overall, it was a budget-friendly option in the heart of everything.

Rooms

6.0

The room I stayed in was clean but quite basic, and I noticed that it was small with limited natural light. Some rooms were said to have no windows or only high glass-block windows, which can be off-putting for some. Despite this, it was functional enough for my needs.

Service

7.0

The front desk staff were generally pleasant and accommodating during my stay. They were helpful with various requests, although I had hoped for a slightly warmer reception at times.

Location

9.0

The location of Hotel Milano is fantastic, with easy access to historical sites, shops, and some of the best restaurants in Old San Juan. I loved being able to walk to places like ChocoBar and Cafe Berlin without any hassle.

Dining

7.0

While I didn't dine at the hotel restaurant myself, I heard good things about the rooftop dining option and happy hours. But I preferred exploring the nearby eateries, which offered a variety of really good meals.

Facilities

6.0

The hotel had a clean and modest lobby, with a rooftop restaurant that appeared to be popular. However, I noticed some areas could use updates to feel less dated.

Keith

United States of America, November 2024

7.4/10

My stay at Hotel Milano was a mix of highs and lows. While the location was excellent for accessing Old San Juan and the cruise port, the room left much to be desired. The cleanliness and overall atmosphere were lacking, making it a rather uncomfortable experience. Despite the drawbacks, the staff's helpfulness was a silver lining during my stay.

Rooms

5.0

Unfortunately, my room was tiny and felt quite dated. There were small windows and the furniture seemed quite worn out. I noticed an unpleasant odor in the room as well, and I just didn't feel comfortable sleeping there without my clothes on.

Service

5.0

On the positive side, the staff was very helpful and attentive during my stay. They assisted me with directions and even called a taxi for me when I needed it. However, I did encounter some front desk staff who seemed indifferent at times.

Location

8.0

The hotel’s location was definitely a highlight for me. It was superbly positioned for walking around Old San Juan and accessing various attractions, including a nearby cruise ship terminal. I appreciated being in the center of everything!

Dining

6.0

While I didn't dine extensively at the hotel, I noticed the rooftop bar that offered some dining options, although it felt a bit overpriced for what it was. The atmosphere looked cozy but was rather limited in offerings.

Facilities

5.0

The hotel had some basic facilities, like a safety deposit box at the front desk which I found useful. However, amenities felt dated overall, and there were no standout features to elevate the experience.

Steve

United States of America, October 2024

6.8/10

Overall, my stay at Hotel Milano was enjoyable due to its prime location and helpful staff, but the accommodations left something to be desired. The rooms are quite basic and do show signs of age, but they met my needs for a short stay before boarding my cruise.

Rooms

6.0

The rooms are small, basic, and a bit worn out, but adequate for a night's stay. The queen-sized bed was comfortable enough, although the bathrooms were quite tiny. I also noticed the air conditioning vent was rusty, and the decor seemed dated.

Service

8.0

The staff at Hotel Milano were friendly and went above and beyond to help me, which made my stay more pleasant. They offered to hold my luggage, allowing me to explore the area before my cruise.

Location

10.0

The location couldn't be better! It was within walking distance to the cruise terminal, and I was able to explore Old San Juan easily. Everything I needed, from food to shops, was just a stroll away.

Dining

8.0

I had a fantastic meal at the rooftop restaurant, which offered delicious local cuisine at a reasonable price. While breakfast options were limited, the quality was worth it for just $5.

Facilities

6.0

The hotel has basic facilities, including an old but functional elevator. However, the lack of free coffee and breakfast options was a downside for me, as I prefer those amenities when staying at a hotel.

United States of America, October 2024

5.2/10

I had a great time at Hotel Milano during my week in San Juan. The location was perfect for exploring Old San Juan, and the rooftop restaurant, Punto De Vista, had awesome food and stunning views. However, the rooms were pretty small and a bit dated, but they were clean and met my needs.

Rooms

6.0

The room was clean but extremely small with no natural light. The mattresses could use an upgrade.

Service

8.0

The staff were super friendly and helpful, always attentive and quick to assist.

Location

8.0

The hotel is right in the heart of Old San Juan, close to El Morro and tons of restaurants and shops. I could easily walk to the cruise terminal in the morning.

Dining

8.0

The dining at the rooftop restaurant was simple but delicious. I loved the local cuisine and enjoyed homemade Belgian waffles.

Facilities

7.0

The hotel offers a rooftop bar with excellent mojitos, which added to the fun vibe.

Tim

United States of America, October 2024

5.6/10

My stay at Hotel Milano was a mixed bag. While the location was fantastic, close to historic sites and restaurants, the rooms left much to be desired. Although the bed was comfortable and the shower worked well, the room itself felt outdated and had an unpleasant smell. I enjoyed the rooftop restaurant with its great happy hour, which added some enjoyment to my experience.

Rooms

6.0

The room felt very outdated and had a bad smell, though the bed was comfortable and the shower nice.

Service

8.0

The staff were friendly and helpful, going above and beyond to assist with my luggage.

Location

8.0

The hotel is perfectly situated in Old San Juan, within walking distance to major attractions and restaurants.

Dining

8.0

The rooftop restaurant was good, offering a great atmosphere and 2-for-1 drinks on Sundays.